Refund policy
Last updated: [Month Day, Year]
At The Lazy Mom Store, customer satisfaction is important to us. If you are not completely satisfied with your purchase, we are here to help.
Returns
We accept returns within 14 days of delivery.
To be eligible for a return:
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The item must be unused
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The item must be in its original packaging
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You must provide proof of purchase
Non-Returnable Items
Certain items may not be eligible for return, including:
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Personal care products
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Used items
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Items damaged by misuse
Refunds
Once your return is received and inspected, we will notify you of the status of your refund.
If approved, refunds will be issued to your original payment method within 5–10 business days.
Return Shipping
Customers are responsible for return shipping costs unless the item arrives:
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Damaged
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Defective
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Incorrect
Damaged or Incorrect Orders
If you receive a damaged or incorrect item, please contact us within 48 hours of delivery with photos of the item.
We will gladly send a replacement or issue a refund.
Order Cancellations
Orders may be canceled within 12 hours of purchase. After this period, orders may already be processing and cannot be canceled.
Contact
For returns or refund requests, please contact us at:
Email: contactme@thelazymomcollective.com